PASSENGERS SERVICES

Skybird Aviation’s customer service staff are the key interface between our customer and their passengers, responding to diverse customer requirements with the care and attention to detail that is critical to the success of Skybird Aviation ground handling operations.

We offer our Customers an integrated range of high quality staff for handling:
  • Ticketing
  • Check-In
  • Boarding
  • Mishandled Baggage Handling – World Tracer
  • Arrival / Departure Crew Assistance
  • Special Services
  • Meet and Greet for Passengers (MAAS)
  • Transfer Passenger / Baggage Services
  • Crew Assistance
  • Passenger with Reduced Mobility (PRM) assistance
  • Unaccompanied Minor (UM) Assistance
  • Medical Case (MEDA) Handling
  • Lounge Assistance
  • Special Needs Passenger Assistance